PMT Leisure
(03) 5942 7345
admin@auspit.com

* Warranty *

 

Auspit Warranty

Auspit and its accessories are warranted for a period 12 months from date of purchase against operation failure and quality standards and are subject to terms and conditions.

Our products are evaluated in all parameters including operation, usage, destruction testing, portability, ease of cleaning and are manufactured to the highest standards for trouble free operation and use.

Should our products have not met these standards or a warranty claim is required the following options are available. 

Warranty claims can be made through an authorised Auspit Distributor, email or post and should include your full name, date of purchase (including proof if required), nature of problem, and contact phone number or email address.

Warranty Claim Form:

AUSPIT WARRANTY CLAIM FORM

Please complete and send to PO Box 451, Pakenham 3810 or submit via email to sales@auspit.com

Name:

Address:

Email address:

Telephone no:

Date of Purchase:

Invoice/receipt no:

Nature of Problem:

PMT LEISURE PTY LTD STANDARD WARRANTY TERMS AND CONDITIONS.

1. GENERAL TERMS AND CONDITIONS
1.1. This product has been manufactured to the highest quality standards and is warranted to the original purchaser or gift recipient only.  This warranty is not transferable.
1.2. The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase.  Defects that occur within this warranty period, under normal use and care will be repaired or replaced at our discretion, solely at our options with no charge for parts or labour.
1.3. PMT Leisure reserves the right to replace the Product or relevant part with the same or equivalent Product or part rather than repair it.  Where a replacement is provided the Product or part replaced becomes the property of PMT Leisure may replace parts with refurbished parts.  Replacement of the product or part does not extend or restart the Warranty period.
1.4. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Trade Practices Act and similar state and territory laws.

2. PROOF OF PURCHASE

2.1. Please keep your purchase docket or receipt as proof of purchase and as proof of the date on which the purchase was made.
The purchase docket or receipt must be presented with the warranty when making a claim under this warranty.  If in the event the receipt of purchase is not presented, then this warranty is invalid.

3. SERVICE OR REPLACEMENT DURING THE WARRANTY PERIOD

3.1. In the event that this product is Dead On Arrival (DOA), the owner has 14 days in which to return the Product to the retailer or place of purchase for a new replacement.  If the owner does not return the product within 14 days then the Product will be treated under normal warranty conditions.
3.2. Under normal warranty conditions the product must be returned to the Retailer, place of purchase, or any AUSPIT distributor in the country of purchase.
For AUSPIT distributor locations please refer to www.auspit.com
3.3. Please ensure that the product is properly packaged so as to ensure that no damage occures to the product during transit.  Also make sure you have included an explanation of the problem.
3.4. In the event that the goods requiring repair under warranty, the owner is responsible for the cost of transportation to and from the service centre.  Whilst in transit the goods are at the owner's risk.
3.5. Should the goods be found in sound working order the owner may be charged a fee.

4. GENERAL EXCLUSIONS AND LIMITATIONS

4.1. In the event that no identical Product is available for service repair, PMT Leisure has the right to replace the Product with a device of equal capacity, or offer the customer the choice of a Product upgrade which may incur an extra cost.
4.2. This warranty is limited to defects in workmanship or parts.  All defective products or parts will be repaired or replaced.  This warranty does not cover manuals, packaging, line cords or wiring.
4.3. This warranty does not cover batteries or any other consumable items.
4.4. This warranty does not cover any defect caused by an accident, misuse, abuse, overloading, improper installation or operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor.

 


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