Charcoal Pan Instructions

100% Australian Owned

We're 100% Aussie owned and operated.

1-2 Year Warranty

All products. 12-24 month warranty.

60 Day Return Policy

Return within 60 days for a refund.

Charcoal Pan Usage Guide

Congratulations on your purchase. A charcoal pan is a great way to protect your rotisserie from the extreme heat generated when cooking with charcoal. While it will need to be replaced over time, replacing a charcoal pan is a lot easier and cheaper than replacing an entire rotisserie.

As it is normal for a charcoal pan to bend, warp and discolour due to the intense heat generated by charcoal/briquettes, this is not covered by warranty.

Benefits of charcoal pan:

· Prolong the life of the rotisserie by protecting the spit body from damage due to hot coals burning in direct contact of the spit base.

· Makes it easier to clean and empty the fat and ashes by removing the charcoal tray and emptying it out.

Normal charcoal tray characteristics:

· Due to the extreme heat from charcoal or briquettes applied to these charcoal pans, they WILL warp and buckle.

· Charcoal pans will also corrode over time

Service:

· If the charcoal pan is extensively warped and it is affecting your cooking results then the charcoal pan can easily we twisted back in shape when they have cooled down

· If desired, corrosion can be removed by buffing the rusted surface back to its bare steel then if you have a mild steel pan, you can respray it with pot belly black paint.

CAUTION:

NEVER PUT OUT HOT COALS BY POURING WATER OVER THE CHARCOAL TRAY. THIS WILL DAMAGE THE CHARCOAL TRAY AND POTENTIALLY THE SPIT. If you wish to extinguish the coals empty them into a metal bucket and cover them in water.

This privacy policy sets out how [@config:company_name@] uses and protects any information that you give [@config:company_name@] when you use this website.
[@config:company_name@] is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
[@config:company_name@] may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

name and job title
contact information including email address and phone number
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

We do not retain credit card information. When purchasing online, your credit card information is encrypted so we do not see any of this information. When paying by phone or in store, your credit card details are entered directly into the EFTPOS machine so that it is not written down or retained in any way.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We have strict user access controls in place to ensure that a limited number of staff have access to your personal information

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [@config:company_email@] or by calling 1300 002 771

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please call, write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

International Transfer of Personal Information

While Auspit is an Australian based company, some of the contractors and third party consultants we use are located overseas. To allow these service providers to perform some functions on our behalf, we may need to disclose information to these service providers from time to time. We only disclose your information to these service providers where it is necessary for the services they provide to Auspit. For the most part, these service providers perform a range of data entry tasks and tasks that do not require access to customer information. Under no circumstances are your payment details such as bank details or credit card numbers disclosed.